Latest Articles
Five Critical Success Factors for Converged Billing Deployment
Convergence in the telecom industry is happening – in more ways than one. Convergence cuts across multiple dimensions to include networks (wireline, wireless, IP-based), services (voice, data, video, content), payment types (prepaid, postpaid, nowpaid) and customers (business, consumer).
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Improving the Customer Experience For the “Now Generation”
Comverse's Billing CTO in APAC speaks about what operators need to concentrate on is the quality of the customer experience in the sphere of billing. Yet improving the customer experience depends on the abilities of a back-office to provide a billing system that satisfies customers.
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June 01, 2010
Role of BSS Unification
Alice Bartram, Comverse AVP Marketing, Billing & Active Customer Management shows how cross-channel consistency in a Communication Service Provider's ecosystem can help create an optimal customer experience that ultimately leads to user satisfaction and loyalty, cuts operational costs and improves competitive positioning.
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May 20, 2010
The RS 100,000 CR Question
3G auctions may have refueled India's economy, but at a huge cost to telcos. Comverse VP Pushpendra Mankad, one of the industry experts consulted for the article, sees good cause to be optimistic about the market in India. "The onset of 3G and India's 600 million mobile phone users… will make mobile Internet a significant growth engine." He expects VAS services to "grow exponentially, giving operators a new revenue source."
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May 03, 2010
M2M: Operators Excited about Talking Machines
Pushpendra Mankad, Senior VP, Comverse Asia., is prominently quoted in this article about machine-to-machine (M2M) communication. The number of potentially connected M2M devices far exceeds the number of mobile broadband subscribers; with chipsets getting smaller and cheaper, M2M is forecast to soon become a major new source of revenue for mobile operators.
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May 01, 2010
OSS/BSS Special Focus - A Question of Policy
The article discusses the role of policy management and how it helps carriers to create new business models to generate revenues and improve the end-user experience. Tal Rotem, Comverse MIH Product Management Director, is prominently quoted, underscoring Comverse's position as a key player in the growing data management area, which closely links the Mobile Internet with BSS.
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