Please click here to view one of the comverse ONE White Papers, Articles or Reports featured below
Expanding Your Connected Horizons (In Vanilla Plus)
BSS Can Be a Launch Pad or a Roadblock: To cut through the clutter and compete in the connected world, CSPs can adopt a more holistic approach towards advancing their BSS ecosystems to meet the new needs of the hyper-connected landscape.
Monetizing New Digital Services: A TMF Report (password required: comverse)
This report prepared for Comverse by TM Forum (December 2012) looks at the emerging value chain for consumer-orientated mobile broadband services, and at the opportunities open to service providers who are ready and able to thrive in the world of digital services.
LTE Pricing Models: Defining the 4G Market: A TMF Report (password required: comverse)
This report prepared for Comverse by TM Forum (December 2012) looks at trends in long-term evolution (LTE) market dynamics, service and pricing plans.
Real-Time Convergent Charging
BSS has become the a vital promotional and marketing tool, leveraging real-time insight coupled with invaluable network and social information to generate new revenues and provide personalization and an ever-higher level of customer experience.
Optimizing Profits and the Customer Experience in an ‘Always-On’ WorldFeatured in TM Forum’s Insights Research Report (Sept 2011), this article shows how Comverse ONE’s unified BSS approach (spanning CRM to policy management & enforcement) empowers efficient transformations to enable CSPs to innovate and profit from 'Always On' opportunities: mobile data, M2M and more.
Towards True Convergence: The Winning Game Plan
Towards True Convergence -- Winning Game Plan: Comverse ONE’s standards-driven implementation methodology and dynamic computing infrastructure work together to enable efficient deployments and significant operational efficiencies.
True BSS Convergence – A Technically Advanced Approach
Today's value opportunities can be unlocked by replacing outmoded siloed environments with a superior approach to BSS for customer management consistency, charging and pricing flexibility. This whitepaper highlights Comverse ONE’s superiority in key design areas: single system convergence, low touch / high efficiencies, adaptability and standards-driven implementation methodology.
IBM and Comverse: Making the Cloud Pay Off
This whitepaper shows how a comprehensive cloud solution offered by IBM and Comverse can help Service Providers provide simpler, faster, lower-cost deployment and delivery of innovative services.
Extracting Full Value from CSP Networks to Take on New Market Opportunities
Whitepaper detailing how Comverse ONE is ready – no need for customization – to take on new growth opportunities such as Machine-to-Machine (M2M) and cloud computing. It details the opportunities, challenges and BSS/OSS requirements that these two growth strategies pose and call for and how Comverse ONE addresses these and goes beyond to fully monetize while providing an optimal customer experience.
Data Sheet: Telesperience - Enhancing the Customer Experience Using Convergent Customer Management
New Rules for a Smarter, Faster, More Active Mobile World
White paper, detailing why policy management needs to evolve to include BSS aspects. When BSS and the network work as one, new rules that optimize the network, enable smart charging and monetization of data services, deliver on quality of services promises while enhancing the customer experience become an attainable reality.
The New Customer-Centric Telecom Market: Role of BSS Unification
Featured article in BillingOSS – May 2010 TMF Nice Issue. This article details how inconsistency across CSP’s business support ecosystems is impeding business agility while also fueling a sub-optimal customer experience which results in churn, high OPEX and weak competitive positioning. To succeed in the new telecom arena, operators must simplify their back office – BSS Unification is essential.
Making the Customer Experience Count
Featured article in Pipeline, Volume 6, Issue 12, May 2010.
A Unified Approach to BSS/OSS Convergence: Supporting New Business Models
Featured article in BillingOSS Magazine – Feb/March 2010
BSS/OSS & Security for Services in NGN/IMS Paradigm Guidelines for Implementation
Document produced by the IMS Forum’s BSS/OSS & Security Technical Working Group.
Research Report: Telesperience - Enhancing the Customer Experience Using Convergent Customer Management
Research Report: Telesperience - Enhancing the Customer Experience Using Convergent Customer Management - Spanish Version
Another way a Unified Approach to BSS Convergence is a Strategic Business Enabler
Featured article in the TM Forum Insights Report “Customer Experience Management: Driving Loyalty & Profitability”
Rapidly Delivering and Monetizing New Services
How Innovative Business Models Are Providing Carriers an Edge
One Approach to True BSS Convergence
By Gabriel Matsliach Ph.D., General Manager, Billing & Active Customer Management
Delivering The Next-Generation Subscriber Experience
The Broadening Of A Convergent BSS Approach Is Required To Meet Key Customer
Management Challenges Of Service Providers
A commissioned study conducted by Forrester Consulting on behalf of Comverse, Inc.
Considerations for Customer-Centric, Next-Generation BSS Solutions – and the Role of Industry Standards