Comverse, like its customers, understands that the process of BSS, VAS or Mobile Internet system acquisition is just the beginning.
After successful deployment of the new system, it is imperative to put in place proper processes to support and enable:
- Smooth system operation and high availability
- Rapid adaptation of the system and its applications to the ever-evolving needs of the Communications Service Provider (CSP)
Over the years, Comverse has responded to customer demand with services that assist CSPs to boost performance and better utilize the system they have acquired. Comverse Global Services is totally focused on and dedicated to servicing Comverse customers.
For complete customer satisfaction, Comverse Global Services provides high-quality maintenance services, in full accordance with the Service Level Agreement (SLA). We partner with our customers, providing a full scope of outsourcing services and best-fit engagement models.
Comverse Global Services presents a comprehensive portfolio of Comverse Post Go-Live (PGL) services:
- Application Management
- Operational Services
- Infrastructure Management
- Business Management
Comverse offers these services in a flexible delivery manner, allowing the customer to determine the right service blend and service engagement model (ranging from staff augmentation to full-fledged Managed Services) to best suit its organizational and business needs. All models leverage Comverse's profound product knowledge and vast experience, accumulated while servicing CSPs worldwide over the last three decades.
Totally focused on providing maintenance and managed services to optimize the success of your deployed system, the Global Services organization has one single concern: your satisfaction!
Put superior expertise at your service. Choose Comverse post go-live services to:
- Accelerate time to market and time to revenue of new services
- Achieve greater efficiency and cost savings
- Optimize system operations
- Be free to focus on core competencies
Comverse Global Services is here for you, sharing a common goal: your success!