News and Events

Service providers across the spectrum of ICT face this question: How can the organization be adapted to the changing needs of the market and deliver a service that is outstanding, reliable and relevant? The author gets answers about the value of Customer Experience Management – including converged billing and a unified view of the customer – from Yariv Geller, VP Marketing, Strategy and Planning at Comverse.

Comverse was recognized as a leader at Mobile World Congress 2012 for building self-service and self-management tools that allow mobile users to manage their accounts and applications through Facebook – "with impressive results." Developments like this "will become more and more relevant in the Indian market as broadband wireless service takeup accelerates in the coming years."

Comverse has a pair of new products in advance of Mobile World Congress in Barcelona. First, the BSS solutions provider is introducing the Mobile Internet Data Management and Monetization (DMM) Policy Studio to help service providers streamline the creation and implementation of data plans to improve the user experience and drive data revenues. Second, it announced that its VAS 3.0 Service Enablement Middleware (SEM) has been optimized to support new capabilities for feature phones and new revenue-generating opportunities for operators.

The article reports that the July 19, 2011 Editorial Roundtable entitled Policy Management: Executing It Across the Enterprise, held at The Park Plaza in Boston, featured corporate financial or legal officers executives from leading companies showing thought leadership – including Comverse.