Voila of Haiti Selects Comverse to Upgrade, Expand Mobile Network
June 29, 2010 | WAKEFIELD, Mass. | Print
Comverse ONE BSS Solution Links with Comverse HUB Value-Added Services to Support All Voilà Subscribers
Comverse today announced that Voilà, one of Haiti’s leading wireless providers, will upgrade and expand its Business Support System (BSS) solution and text messaging (SMS) capabilities to enhance service features and better accommodate the increased texting traffic that has occurred since January’s devastating earthquake.
By upgrading its Comverse real-time rating and billing platform with the Comverse® ONE™ Billing and Active Customer Management solution, Voilà extends a partnership with Comverse that began in 2003. As part of the BSS project, Voilà will also replace its existing Comverse text messaging capabilities with the upgraded Comverse HUB Short Messaging Solution Center (SMSC) and Messaging Gateway.
The integration between Comverse ONE and Comverse HUB takes full advantage of all synergies between BSS and VAS systems to improve efficiency, significantly reduce total cost of ownership, and accelerate time to market.
“This is a significant upgrade to our network, which will benefit all of our Voilà customers with new features and functionality,” said Edgar Geidans, Vice President, Engineering and Operations for Trilogy International Partners, Voilà’s parent company. “We’re pleased to expand our relationship with Comverse to enhance our offerings and to continue to provide customers with the high-quality services and overall value they’ve come to expect from Voilà.”
“Since the earthquake earlier this year, we have seen a surge in text messaging,” Geidans said. “This has been driven by the various support organizations on the ground in Haiti acknowledging SMS as the most efficient form of mass communications. We needed a higher-capacity messaging system for this additional traffic, and we expect SMS to remain as the preferred communication form for now.”
Comverse ONE’s real-time functionality also will allow Voila to customize marketing and promotional campaigns to encourage service usage and adoption among its subscribers.
“Our powerful portfolio will enable Voilà to launch innovative services in a short time to market, and to retain the subscriber all along the lifecycle with better customer management,” said Dror Bin, President of Global Sales at Comverse, the world's leading supplier of software and systems enabling value-added messaging and content services, converged billing and active customer management, and IP communications.
Since its inception in 1998, under the name Comcel, Voilà has become one of Haiti's leading wireless communications providers, serving over a million customers. Voilà is a subsidiary of Trilogy International Partners, LLC, ("Trilogy") a privately held company based in Bellevue, WA. Over the past decade, $200M has been invested in the Voilà network, making Trilogy the largest U.S. investor in Haiti and one of Haiti's largest taxpayers. Voilà employs over 540 people directly and indirectly supports nearly 35,000 people who distribute phones and service to customers throughout the country. Supporting the Haitian community has been a core value for Voilà since its inception. In December 2009, Voilà and Trilogy were honored with the "Award for Corporate Excellence" from Secretary of State Hillary Clinton in recognition of Voilà's record of corporate social responsibility in Haiti. For more information go to www.voilacomcel.com.
Comverse is the world’s leading provider of software and systems enabling value-added services for voice, messaging, mobile Internet and mobile advertising; converged billing and active customer management; and IP communications. Comverse’s extensive customer base spans more than 125 countries and covers over 450 communication service providers serving more than two billion subscribers. The company’s innovative product portfolio enables communication service providers to unleash the value of the network for their customers by making their networks smarter. Comverse’s solutions support flexible deployment models, including in-network, hosted and managed services, and can run on circuit-switched, IP, IMS or converged network environments. Comverse is a subsidiary of Comverse Technology, Inc. (CMVT.PK). For more information, visit www.comverse.com.
All product and company names mentioned herein may be registered trademarks or trademarks of Comverse or the respective referenced company(s).
This release contains “forward-looking statements” under the Private Securities Litigation Reform Act of 1995 that involve risks and uncertainties. There can be no assurances that any forward-looking statements will be achieved. Important factors that could affect the statements contained herein include: changes in the demand for the company’s products; changes in capital spending among the company’s current and prospective customers; the risks associated with the sale of large, complex, high capacity systems and with new product introductions as well as the uncertainty of customer acceptance of these new or enhanced products from either the company or its competition; and risks associated with rapidly changing technology and the ability of the company to introduce new products on a timely and cost-effective basis. The company undertakes no commitment to update or revise forward-looking statements except as required by law.
Comverse Technology, Inc.
Paul D. Baker