Singapore's MobileOne Deploys Kenan® FX Framework to Support Entire Mobile Business - Kenan® FX Empowers Operator to Quickly and Flexibly Support Convergent 3G Mobile Services for Asia’s Leading Mobile Operator
January 13, 2005 | Singapore |
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Kenan® FX framework supports all of M1’s mobile subscribers across Singapore and strongly positions the operator for its upcoming launch of convergent 3G mobile services. M1 holds a leading position in the Singapore telecommunications market with more than 30 percent share in and a subscriber base of more than 1 million.
With the upgrade to Kenan® FX, M1, a longtime customer, can leverage a single billing and customer care platform to support the needs of its customers purchasing multiple mobile services, including flexible and fast rollout of bundled service offerings. The Kenan® FX upgrade also provided impressive efficiencies in M1’s operational performance by streamlining its use of both software and hardware applications.
“M1 operates in a highly competitive market and needs to utilize every available tool to help us to be creative, flexible and fast,” said Ms. Lina Lee, Chief Information Officer, M1. “The Kenan® FX framework is our platform of choice as we position M1 to offer innovative packages with quick turnaround time to market in the mobile data, mobile content and upcoming 3G services. The multi-tiered architecture design of Kenan® FX has also provided us with significant improvements in operational efficiencies and cost savings.”